Troubleshooting LDAP/AD

Created on 2018/01/27, ad, auth, ldap, mapping, troubleshoot, users
Category: 

BASIC SETTINGS TO CHECK

  • PHP-LDAP extension : you should make sure that you have php-ldap you can use php -m | grep ldap to check. If you do not have the ldap extension you can install it through aptitude, yum, curl ... by using install php-ldap.

If you want to get more informations about the extension you can visit the PHP-LDAP page.

IF YOUR ISSUE WAS NOT LISTED

You should re-check if the test between your LDAP and Pydio was successful when you were setting it up, you have the 'Try to connect to LDAP' Button to make sure that you gave the right informations. Otherwise i advise you to reconfigure it from scratch in case you missed a setting.

If none of the above worked you should make sure that your Pydio installation was rightfully done, you can also go check Pydio's Troubleshooting page.

Else you can go on our Forum and search if someone had a similar issue or you can create a post.